Categories

Privacy Policy

PROCESSING OF PERSONAL DATA

The chief processor of personal data of the online store hmkauto.ee is OÜ HMK Auto (registry code 11387918) located at Männiku tee 104A, 11216, Tallinn, phone 6001600 and e-mail pood@hmkauto.ee.

HMK Auto OÜ forwards the personal data necessary for making payments to the authorized processor Maksekeskus AS. ”

 

What personal data is processed

- name, telephone number and e-mail address;

- delivery address;

- bank account number;

- cost of goods and services and data related to payments (purchase history);

- customer support details.

For what purpose is personal data processed?

Personal data is used to manage customer orders and deliver goods.

Purchase history data (purchase date, goods, quantity, customer data) are used for purchased goods and

to compile an overview of services and analyze customer preferences.

The bank account number is used to return payments to the customer.

Personal information such as email, phone number, customer name is processed in order to settle the goods and

service delivery issues (customer support).

The online address of the online store user or other network identifiers are processed by the online store as

information society services and web usage statistics.

Legal basis

Personal data is processed for the purpose of fulfilling the contract entered into with the customer.

The processing of personal data is carried out in order to fulfill a legal obligation (eg accounting and

consumer dispute resolution).

Recipients to whom personal data are transmitted

Personal information is passed to online store customer support to manage purchases and purchase history, and

to solve customer problems.

The name, telephone number and e-mail address will be forwarded to the transport service chosen by the customer

provider. In the case of goods delivered by courier, they will also be forwarded

contact details also include the customer's address.

If the online store is accounted for by a service provider, personal data will be transferred

service provider to carry out accounting operations.

Personal data may be transferred to IT service providers if necessary

to ensure the functionality or data hosting of the online store.

Security and access to data

Personal data is stored on zone.ee servers located in a Member State of the European Union or the European Union

in the territory of the countries which have acceded to the European Economic Area. Data may be transmitted to countries which:

the level of data protection has been assessed by the European Commission as adequate and for US companies that are

an hour to the Privacy Shield framework.

Online store employees have access to personal data, who can access personal data in order to

to solve technical issues related to the use of the online store and to provide customer support services.

The Online Store implements appropriate physical, organizational and IT security measures to

protect personal data from accidental or unlawful destruction, loss, alteration or unauthorized access

access and disclosure.

Transfer of personal data to authorized processors of the online store (eg transport service provider and

data hosting) takes place on the basis of contracts with the online store and authorized processors. Authorized

processors are obliged to ensure appropriate safeguards for the processing of personal data.

Access to and correction of personal data

Personal data can be accessed and corrections made to the online store's user profile. Once the purchase is made

without a user account, personal data can be accessed via klint support.

Withdrawal of consent

If the processing of personal data takes place on the basis of the customer's consent, the customer has the right to consent

withdraw by notifying customer support via email.

Preservation

When closing the customer account of the online store, personal data will be deleted, unless such data exists

need to be kept for accounting or consumer dispute resolution purposes.

If the purchase in the online store has been made without a customer account, the purchase history will be stored for three years.

In case of disputes related to payments and consumer disputes, personal data will be kept until the request

until the expiry or expiry of the limitation period.

Personal data required for accounting purposes shall be kept for seven years.

Deletion

To delete personal information, contact customer support via email. Deletion request

will be answered no later than one month and the period of erasure will be specified.

Transfer

A request for the transfer of personal data submitted by e-mail will be answered within a month at the latest.

Customer support identifies and notifies you of the personal data that is to be transferred.

Direct marketing communications

The email address and phone number are used to send direct marketing messages when the customer is

has given its consent. If the customer does not want to receive direct marketing notifications, an e-mail must be selected

or contact customer support.

If personal data is processed for the purpose of direct marketing (profiling), the customer has the right to his own

both initial and further processing of personal data, including direct marketing

object to the profiling at any time by notifying customer support email

(the relevant information must be provided clearly and separately from any other information).

Solving arguments

Disputes related to the processing of personal data are resolved through customer support

(pood@hmkauto.ee). The supervisory authority is the Estonian Data Protection Inspectorate (info@aki.ee).